After a car accident, most people expect their insurance company to step in and make the process easier. But sometimes, instead of receiving support, you’re left feeling frustrated, confused, and ignored. If your insurance company isn’t helping after an accident—whether they’re delaying payment, denying your claim without clear reason, or underpaying—it’s important to know that you have options. Our experienced Dallas, TX car accident lawyer can help. It is important to get assistance so that you are compensated for expenses incurred in an accident that was not your fault. Brandy Austin Law Firm has won many different awards for the services we have performed.
Understand Your Policy And Coverage
The first step is to review your auto insurance policy closely. Understand what coverages you have—such as liability, collision, uninsured motorist, or medical payments—and what your deductible is. Insurance companies are bound by the contract of your policy, and being familiar with what it includes can help you recognize when they’re falling short of their obligations.
If your policy clearly states that your accident or damage should be covered, you have a strong basis for pushing back.
Document Everything
Keep a detailed record of your interactions with the insurance company. This includes dates of phone calls, who you spoke with, what was discussed, and any written correspondence. If your claim is being delayed or denied, request explanations in writing. Also gather evidence from the accident itself, such as the police report, photos of the damage, medical records, and repair estimates.
This documentation will be useful if you need to escalate the issue or take legal action.
File A Complaint With Your State’s Insurance Department
Every state has a department that oversees insurance companies and ensures they’re treating consumers fairly. If you believe your insurer is acting in bad faith—such as stalling, failing to investigate properly, or making lowball offers without justification—you can file a complaint with this regulatory body. They may launch an investigation or pressure the company to respond appropriately. Filing a complaint can be daunting, but your Dallas car accident lawyer can help.
Consider Involving A Car Accident Lawyer
If the insurance company continues to drag its feet or outright refuses to pay what you’re owed, it may be time to consult a car accident lawyer. An attorney experienced in insurance disputes can review your case, handle communication with the insurer, and take legal action if necessary. In some cases, your lawyer can pursue damages for bad faith, which may include not just your original claim amount, but also additional compensation.
Having legal representation from an experienced Dallas car accident lawyer shows the insurance company you’re serious—and that you know your rights.
You Don’t Have To Accept Unfair Treatment
It’s incredibly stressful to go through a car accident and then feel like your own insurance company is not cooperating. But you don’t have to deal with it alone. If you’re stuck in a frustrating cycle of delays, denials, or underpayments, getting legal guidance can help turn things around. A car accident lawyer can step in, advocate for you, and ensure you get the fair treatment and compensation your policy promises. Brandy Austin Law Firm can help if you reach out as soon as possible. It is crucial to get assistance for your case before the statute of limitations is up.
