Employee Related Service Lawyer Dallas, TX
We understand that as a business owner you may be shocked to receive an employee complaint, but rest assured, an employee related service lawyer in Dallas, TX from Brandy Austin Law Firm, PLLC can help you work through the issue. Claims about wrongful termination, harassment, or another unlawful behavior can be startling, leaving business owners unsure about what to do next. If you get legal advice promptly and take the issue seriously, then you can decrease potential risks.
Consider Company Policy and Procedures
Before even receiving a complaint, an employee related service lawyer from Texas suggests reviewing your company’s policies and procedures. Does your employee handbook explain harassment and how to report it? Do you have an employee handbook? We recommend that you do. If business owners have a policy that bans behavior like harassment, then it can help them avoid liability for certain types of cases. In addition to that, it is vital that you have an organization that is free of workplace harassment or other forms of inappropriate behavior.
Advice When Investigating a Complaint
We can imagine that receiving a complaint can surely put a damper on morale, for both employee, employer, and others that work in the company. There’s perhaps nothing worse than thinking your business is running smoothly, then getting a complaint that accuses you or someone else within the company of something terrible. Even with your emotions high, we emphasize how important it is to remain calm and consult with a Dallas, TX employee related service lawyer as soon as possible. During a consultation, we may suggest doing the following when evaluating the complaint, so you can handle the situation with grace and ease:
- Don’t make assumptions and try to eliminate judgement. Practice being more of an observer and collecting information, versus jumping to conclusions or reacting with defensiveness. Once you get all the information you need, you can meet with a TX employee related service lawyer for advice on how to respond.
- Do not permit retaliation from any of the employee’s coworkers, and be careful in how you act towards the employee who complained. It is illegal to punish an employee for filing a complaint or claim against the company. Retaliation can only make the situation worse.
- Look for proof related to the complaint itself. You may need to interview the employee along with those who are involved in the complaint. There may be witnesses who either support or deny what is described in the complaint.
- Take notes and document every interview that you conduct, including the date and time. We can help you put together a report of what you did, who you interviewed, what questions were asked, what you determined, and why.
As a business owner, we can reasonably assume that you are probably proud of what you have created and want to protect it to the fullest extent. When it comes to employee complaints, we can suggest how to respond with tact and promptness. Please call us today to book a free consultation with a Dallas employee related service lawyer in Texas from Brandy Austin Law Firm, PLLC at your earliest convenience.